Terms and Conditions for "Unlocking CBT" Online Courses

Introduction

Welcome to the "Unlocking CBT" course, hosted by the London Psychologist Clinic. Intended for individuals aged 18 years and above, this online program offers guidance on Cognitive Behavioural Therapy (CBT) principles. While enriching, it is not a medical assessment. For personalised health advice, please seek a professional consultation. For course-specific inquiries, feel free to contact us.

Access and Registration

Course Access: Upon purchase, users will have access to the course for between 3 - 12 months (depending on the course chosen). After this period, access may require renewal or repurchase.

Technical Requirements: To access the course, users should have a stable internet connection and a modern browser.

Account Security: Users must keep login/password details confidential. If a security breach is suspected, contact us immediately. We reserve the right to disable any account believed to be compromised.

Usage and Restrictions

Personal Use Only: This course is for the personal use of the purchaser only and should not be shared, distributed, or used for group training.

User Contributions: If users can leave comments or reviews, they must adhere to a code of conduct. Any inappropriate content can be removed at our discretion.

Pricing and Refund Policy

Pricing: The price displayed is inclusive of all taxes and fees. There are no hidden charges.

Refunds: Users can request a refund within 48 hours of purchase if they are unsatisfied with the course. After this period, refunds will not be provided.

Content and Liability

No Guaranteed Results: While the course offers expert guidance, we do not guarantee specific outcomes or improvements.

Medical Disclaimer: This course provides general information. If concerned about your health, consult a professional.

Updates and Changes: We may periodically update course content. Users will be informed of significant changes.

Feedback and Intellectual Property

Feedback: Any feedback provided by users may be used to improve the course. By providing feedback, users grant us a perpetual, non-exclusive right to use their feedback for any purpose.

Intellectual Property: All course content is protected under copyright law. Unauthorised distribution or reproduction is prohibited.

Termination

Account Termination: We may terminate or suspend access to the course if a user violates these terms.

Website Usage

Your engagement with https://www.londonpsychologistclinic.co.uk, whether it be accessing, browsing, or registering, signifies your acceptance of these terms. If they don't align with your preferences, we kindly ask you to refrain from using our platform.

Privacy and Policies

For insights into how we handle your personal data, please peruse our Privacy Policy.

Our Acceptable Use Policy outlines the acceptable and prohibited interactions with our website. Please adhere to this.
Details about cookies and how they enhance your user experience are provided in our Privacy Policy.

Content and Accessibility

The London Psychologist Clinic reserves the right to modify or temporarily withdraw any content, including the "Unlocking CBT" course material, without prior notice. We strive for accuracy but do not guarantee that all content is up-to-date or uninterrupted. Users should ensure compatibility with their devices and make acquaintances aware of these terms if they access our site through shared connections.

Content Limitations

Our course offers a general overview of CBT techniques and should not be mistaken for individualised medical recommendations. While medical professionals might find our content enriching, any reliance on this material for patient care is at their discretion.

Account Security

Your user credentials are pivotal to a secure learning experience. Should you suspect a security breach, immediately notify us at admin@londonpsychologistclinic.co.uk.

Intellectual Property

All content, encompassing the "Unlocking CBT" course materials, is the intellectual property of the London Psychologist Clinic or its licensors. Personal use, like printing or downloading, is permitted. If sharing within an organization, proper accreditation is required. Commercial endeavors or modifications require our explicit consent.

Videos and Interactive Tools

The multimedia tools in the "Unlocking CBT" course are exclusive to our platform. If you wish to engage with them, please:

Maintain the integrity of our branding.

Refrain from commercialising, re-selling, or misrepresenting the content.

Stay updated with any content modifications we make.
Recognize that we may alter or limit content usage without prior notice.

Liabilities

While we aim to provide an enriching learning environment, we cannot be held liable for any damages or losses ensuing from the use of our site, to the maximum extent permitted by law. Ensure adequate protection against malware or potential online threats.

Linking and Third Parties

Any external link from our site does not automatically receive our endorsement. We may revoke linking permissions at our discretion. Be aware that third-party links might be present on our site. We are not accountable for their content or practices.

Terms Relating to Course Descriptions and Inclusions

The following outlines the specifications for our course offerings and the entitlements associated with each. By registering and purchasing any of the specified course types, you acknowledge and agree to the set provisions detailed herein. This section provides a clear and structured breakdown of what participants can expect when they enroll on the different levels of course.

Foundation Course Offerings:

Course Content:

Participants will be granted access to comprehensive course materials. This includes, but is not limited to, video lectures, tutorials, and a self-help guide designed to assist in understanding the core concepts of Cognitive Behavioural Therapy.

Access Duration:

Enrollees will benefit from 3 months of unlimited access to all course materials from the date of enrollment. After this period, access to the course materials will be revoked. Participants are encouraged to make the most of this period to absorb and apply the teachings.

Guidance Support:

Enrollees will be entitled to unlimited guidance support from the course provider. This support will pertain exclusively to clarifications related to course practicalities, navigating the course platform, or understanding the content better. It is essential to note that this support will not encompass discussions of individual mental health concerns or provide therapeutic insights.
Participants are reminded that this foundation course, while comprehensive, is designed as an educational tool. It is not a substitute for professional therapeutic interventions. For personal mental health concerns, it is always recommended to consult with a licensed psychologist or therapist.

Insights Course Offerings:

Course Content and Materials:

Access to comprehensive course materials, including instructional videos and a self-help guide designed to support and enhance the learning experience.

Duration of Access:

Participants are granted a period of 6 months of unlimited access to the course and its associated materials from the date of registration.
Guidance Support:

Unlimited guidance support is provided by the course provider. This support is strictly limited to addressing concerns related to the practicalities and functionalities of the course. Please be advised that this support does not extend to discussions or advice concerning individual mental health issues.

E-mail Support:

Enrollees are entitled to five (5) e-mail support interactions with an Associate Psychologist. It is to be noted that responses to these email queries are limited to a maximum of 200 words.
Thought/Anxiety Diary Review:

Participants may submit their Thought/Anxiety Diary for weekly reviews. This provision includes feedback and is available for up to four (4) consecutive weeks from the date of the first submission.

Documentation Review:

Additional course documentation, outside of the Thought/Anxiety Diary, is eligible for weekly review for a duration of up to four (4) consecutive weeks.
Participants are required to adhere to the stipulations mentioned above. Any deviations or misuse may result in the revocation of certain entitlements or access to the course in its entirety.

Expert Course Offerings:

The "Unlocking CBT Expert Course" is an advanced offering from the London Psychologist Clinic. By purchasing this course, you are agreeing to these terms and conditions. Please read them carefully.

Access and Usage

Duration of Access: Purchasers will have 12-month unlimited access to the course materials, videos, and self-help guide. Access might require renewal or repurchase after this period.

Course Support: Users will receive unlimited IT and guidance support focusing solely on course practicalities. Please note that this does not cover discussions related to personal mental health concerns.

E-mail Support: Users are entitled to 5 e-mail supports from a Chartered Psychologist. Responses to these e-mails will be limited to 200 words.

Weekly Thought Diary Review: Users can have their Thought/Anxiety diaries reviewed weekly for a duration of 4 consecutive weeks.

Online Consultations:Users are entitled to 4 online consultations, each lasting 50 minutes, with a Chartered Psychologist.

Thought/Anxiety Diaries:To qualify for review, diaries must be typed and formatted using the course documentation provided.

Supplementary Terms for all 3 Courses

Support Hours:

Support services, including email support and guidance, will be available during specified business hours (e.g., Monday to Friday, 9 am to 5 pm GMT). Requests received outside these hours will be addressed on the subsequent business day.

Response Time:

While we aim to address all inquiries in a timely manner, please allow up to 24 hours for a response.

Nature of Responses:

Responses to e-mail support queries are designed to be concise and directly related to the course materials. They are not intended as extensive advice or detailed reports.

Limitation on Queries:

Enrollees are kindly requested to consolidate their questions and send them in one email where possible. This will ensure efficiency and consistency in our responses.

Scope of Support:

Our support is strictly confined to addressing queries related to the course materials and practicalities. Personalised psychological advice or therapy is beyond the purview of this support.

Misuse of Support Channels:

Repeated misuse or over-reliance on support channels for matters outside of course-related queries may result in limited access to these support services.

Professional Boundaries:

It's imperative for enrollees to maintain professional boundaries with the course provider and the supporting psychologists. This includes respecting the limitations of the support services and understanding that they are not a substitute for therapy or medical intervention.

No Emergency Support:

This platform and the associated support are not equipped to handle emergencies or crisis situations. If you are in crisis or need immediate help, please contact local emergency services or seek professional medical assistance.

Restrictions and Responsibilities

No Redistribution:Course materials, including videos and guides, are for personal use only. Unauthorized sharing, distribution, or reproduction is strictly prohibited.

Professional Interaction: Any interaction, be it through e-mail or online consultations, must be respectful and strictly professional. Inappropriate behaviour can lead to the termination of course access without a refund.

Non-therapeutic Scope: While the course provides expert insight and assistance, it does not replace therapeutic intervention. For personal mental health concerns, users should consult a professional outside of the course's scope.

Payment and Refunds

Pricing: The displayed price for the course includes all taxes and fees. There will be no hidden charges.

Refund Policy: Refunds are available within 5 days of purchasing the course if users are unsatisfied. However, if any of the expert consultations have been used, the refund amount will be adjusted accordingly.

Limitation of Liability: The London Psychologist Clinic is not responsible for any direct or indirect consequences resulting from the application of the course content. All guidance and advice are to be used at the user's discretion.

Acknowledgment

By purchasing the "Unlocking CBT Expert Course", users confirm that they have read, understood, and agreed to these terms and conditions.

Governing Law

These terms fall under English law jurisdiction. In case of disputes, the courts of England and Wales will preside.

Purchase Agreement

By purchasing the "Unlocking CBT" course, you affirmatively acknowledge that you have read, fully understood, and agreed to abide by these Terms and Conditions. It is imperative to understand that your purchase signifies a binding acceptance of these terms. If you do not agree with any of these conditions, please refrain from making the purchase.

Contact

For any communication needs, visit our contact page.
We deeply appreciate your interest in the "Unlocking CBT" course and hope it benefits your personal or professional growth.

Acceptable Use Policy for the "Unlocking CBT Course"

This Acceptable Use Policy outlines the terms under which you may access the "Unlocking CBT Course" provided on our website www.londonpsychologistclinic.co.uk. This policy is applicable to all participants and visitors of the course.

Engaging with the "Unlocking CBT Course" indicates your acceptance of, and agreement to abide by, all the guidelines in this Acceptable Use Policy, which are supplemental to our overarching terms of website use.

The "Unlocking CBT Course" is a program offered by the London Psychologist Clinic, 2 Harley Street London,
W1G 9PA

Prohibited Uses

Engaging with the "Unlocking CBT Course" obligates you to:

Use the course for lawful purposes only.
Not infringe upon any local, national, or international laws or regulations.
Refrain from any unlawful or fraudulent activities.
Avoid causing harm or attempting to harm minors.
Not transmit or encourage the transmission of unsolicited advertising or promotional materials.
Not introduce harmful programs or viruses to our platform.

Additionally, participants are prohibited from:
Unauthorized reproduction or resale of course content.
Unauthorized access, interference, damage, or disruption of the course, its storage network, or any affiliated software or hardware.
Interactive Services

We may offer interactive services, such as chat rooms or bulletin boards. Any such service will have clear guidelines about its use, including moderation policies. While we aim to protect our users, we cannot guarantee the safety of any interactive service, especially for minors. Parental or guardian consent is mandatory for minors. Moderation, though intended to be thorough, may have lapses.
Communication about online safety is paramount.
If moderation is implemented, users will typically have a means to contact the moderator for concerns.

Content Standards
All contributions, be they comments or uploads, to the "Unlocking CBT Course" must be:

Factually accurate.
Genuine in their opinions.
Compliant with UK law and the law of the user's jurisdiction.
Contributions must refrain from:
Defamatory, obscene, hateful, or discriminatory content.
Promotion of illegal activities.
Misrepresentation or impersonation.
Infringement on copyrights or trademarks.
Suspension and Termination

Breaches of this policy grant the London Psychologist Clinic the discretion to take appropriate action, which could include:

Temporarily or permanently barring access to the "Unlocking CBT Course".
Removal of user contributions.
Legal actions and disclosures to law enforcement if deemed necessary.
We retain the right to determine policy breaches and take action accordingly. The actions listed above are not exhaustive.

Policy Updates

This Acceptable Use Policy may be updated periodically. Participants are encouraged to regularly review this page to stay informed. Some provisions may be overridden by other notices on our site.